Ukraine: here is how you can help

In the face of tragedy facing our Ukrainian neighbours, a lot of people ask about the possibility to help. Each and every one of you can do something to help them.

Here is what you can do now:

Financial support

You can contribute to the crowdfunding campaign organized by Salam Lab for the Ukrainians in need of support.

Support us financially >>>

You can also make a direct transfer to our bank account:


Title: Contribution-Ukraine


IBAN: PL09 1140 2004 0000 3912 1458 3126


IBAN: PL78 1140 2004 0000 3412 1426 4842

You can support us also via PayPal.

You can also support Ukrainian organizations providing medical help and supporting the Ukrainian army. For the list of these organizations click here.

A list of organizations providing medical help >>>

You can join as a volunteer and help people in need in Krakow

Due to the war, many people are trying to escape Ukraine and find refuge in nearby countries. Salam Lab needs your help to find places to stay, to find translators and to provide legal and psychological support. Currently, we are working with Fundacja Zustricz (eng. Zustricz Foundation),, JCC Krakow and Szlachetna Paczka in the Reception Centre in CracowŻyj w Krakowie“. The centre is located at 3 Radziwiłłowska St. We are helping 24/7 to make sure that each Ukrainian person, who leaves their country in order to look for refuge in Poland, has access to housing, transport, translation and legal aid.

Our email address: Phone numbers: 123 236 630, 722 297 725, 722 297 726, 786 612 666.

If you can provide support to Ukrainian refugees, please fill in this form.


Together with the Zustricz Foundation and UAinKrakow, we have created a website where people offering transportation from the border can register:

If you need transportation, you can also apply on the same page. The forms work in Polish, English, Ukrainian and Russian.

You can also call here: 123236630.

Are you a driver or need transportation from the border? Register here >>>

Are you looking for information for your Ukrainian friends and family members?

According to the Polish Border Guard, Ukrainians are allowed to enter Poland with any personal identification document (passport is not a must).

What will happen with Ukrainian children who do not have passports? The Polish government promised to let them in without the document.

Find out more about entry points at the border and legal procedures here.

More info on legal procedures in ukrainian>>>

Legal help

If you or people you know need legal support, you can contact:

Assistance to people with disabilities

Help is provided by the Mudita Association from Cracow. E-mail address:, tel. 794 427 468.
If you want to get involved in helping the Association as a volunteer, fill out this form.

Psychological support

Psychological assistance is provided at the following locations:

Do you want to find out how a child from Ukraine can learn in Poland?

This information is available at the Ludwik Jerzy Kern Special School Complex in Cracow, ul. Ułanów 25. The information desk is open Monday through Friday from 9 a.m. to 3 p.m.; phone: 516 983 170.

You can work on your own in support of Ukrainians!

  1. If you know someone looking for help, you can ask them to reach out to us at 
  2. Remember that the way we talk about the current situation in Ukraine is very important! Call the situation “a war” and “an occupation”. Do not call it a “lasting conflict” and “separatist”. The words you use matter!
  3. Share the information in your social media. Remember to verify the information and share only reliable content. Misinformation is part of the Russian agenda.
  4. Be aware of the dangers lurking for people seeking refuge. Download our poster in English and Ukrainian about human trafficking here. You can also print and distribute our flyer.
  5. Protest! Take part in demonstrations wherever you are and show your solidarity with the Ukrainians.
  6. Support the Ukrainians you know wherever they are. If you know Ukrainians living near you, offer help with work or studies. Ask how they feel and be available.

Salam Lab collaborates with UAinKrakow and Krakow Crisis Management Center and other organizations working in Krakow and in Poland.


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