On the first day of Russia’s invasion of Ukraine, Salam Lab organized an Aid Point at 3 Radziwiłłowska Street.

We co-created R3 — as the volunteers call it — together with the teams of the Zustricz and UAinKrakow Foundation and the support of JCC Krakow, Szlachetna Paczka, Internationaler Bund Polska and Teatr im. Juliusz Słowacki in Krakow.

3 Radziwiłłowska Street, Kraków


+48 12 323 66 20

Monday-Friday 9AM-7PM, Saturday-Sunday 9AM-3PM

In May, Radziwiłłowska 3 Aid Point slightly changed its function.

We continue to operate as a basic information and assistance point as well as a housing and relocation support center. However, we no longer offer emergency accommodation at 3 Radziwiłłowska St.

People who report their accommodation needs are directed to the apartments from our database of trusted people, hotels and organisations or are sent to other aid centers. We are still the operator of accommodation, hotline and reception support. So far, we have found a long- and short-term apartments for 11,090 people.

We also provide free psychological support to all those in need. We listen to many stories of refugees every day, and each of them is different.

Punkt Pomocy "Żyj w Krakowie". Wolontariuszki i wolontariusze obsługują infolinię pomocową.
photo by Maciej Zygmunt

We helped Mr. Andrzej to finance injections for sick knees. He says that when he “gets married after all the operations, he will invite all the volunteers to the wedding”.

Some people join the life of the Aid Center themselves and become volunteers, such as Ms Tatiana from Kharkiv. Or they set up the Salam Library on R3, like a programmer who became a librarian, that is, the second Mrs. Tatiana – from Kiev .

We have created a meeting place that unites people of different nationalities.

We would not have succeeded without our partners

Biedronka Foundation

Thanks to the contract with the Biedronki Foundation, which runs the “Welcome and help – accommodation” program , we have effective tools to help.

The program focuses on providing free and temporary accommodation to the refugees most in need as well as women and children from Ukraine. The Foundation provides operational support to organizations such as Salam Lab, which look after people in the refugee crisis, while working for groups particularly vulnerable to social exclusion. Biedronka funds and donates accommodation through the eTravel platform. 

Thanks to our cooperation with the Foundation, we can provide refugees with short-term stays in hotels, guesthouses and accommodation centers throughout Poland.

Logo Fundacji Biedronki, partnera Punktu Pomocy "Żyj w Krakowie"
Logo AirBnb, partnera Punktu Pomocy "Żyj w Krakowie"


The second important partner for us is AirBnB. The company provides flats and apartments for short-term rental to people fleeing Ukraine before the war.

Thanks to our cooperation, Salam Lab can independently book apartments on the AirBnB website for our beneficiaries from across the eastern border. Our team managing the relocation of refugees has the option of making reservations on the entire platform for up to 30 days.

Chamber of Commerce of the Polish Hotel Industry

We would also like to thank the Chamber of Commerce of the Polish Hotel Industry, which enabled us to provide three-month accommodation for refugees in the Hilton and Conrad hotels.

Logo Izby Gospodarczej Hotelarstwa Polskiego, partnera Punktu Pomocy "Żyj w Krakowie"

As the Russian aggression against Ukraine continues, refugees still need support in starting a new life in Poland. Thanks to our benefactors we started a longterm social integration project for selected families that we call “Żyj w Krakowie”.

Thanks to companies and institutions such as AirBnB, the Biedronki Foundation or the Chamber of Commerce of the Polish Hotel Industry, we can provide families, couples, women with children and other refugees with safe accommodation.

Thank you to our donors!

Our activities would not be possible without the support of our patrons.

We are grateful for the donations made to us, among others by Mercy Corps, Alight, Americares, Bayer Foundation, Air Liquide Foundation, Dentons Foundation, JCC Kraków.

We would also like to thank the IKEA company, which equipped our space with furniture to make it a real meeting place.